WorldofGood.com by eBay has policies that help promote a safe and trusted shopping experience, and we take measures to protect your personal information.
Many WorldofGood.com policies are identical to eBay policies. If you don’t see a policy here, please click the Help link at the top of any eBay page to search for more information.
User agreement
Privacy policy
Security
Selling and listing policies
Community policies
Why we have these policies
User agreement
WorldofGood.com by eBay has the same User Agreement as eBay. Please review this document for important rules and policies.
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Privacy policy
We respect your privacy. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please review our Privacy Policy to learn about how we use and protect your personal information.
eBay Inc. collaborates with World of Good, Inc. to bring you WorldofGood.com by eBay. To help operate and improve the website and its services, World of Good, Inc. has access to some eBay user information, such as name, eBay user ID, email addresses, and mailing addresses, as well as publicly available information such as listings, pricing, and quantity data for individual sellers. World of Good, Inc. uses this data only to provide services on eBay Inc.'s behalf and subject to the eBay Privacy Policy. World of Good, Inc. does not have access to sales data for individual sellers or buyers.
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Security
Securing your personal information is one of our top priorities. We use industry-leading technology to help safeguard your personal information. Learn more about steps you can take to help protect your account online.
All payments on WorldofGood.com are processed by PayPal, including credit card payments. We keep your financial information safe to protect your purchases. We don't share your financial information with any merchant, and your payment information will remain private.
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Selling and listing policies
General requirements
There are three basic requirements to sell on WorldofGood.com:
- Seller requirement: The seller must have at least one Trust Provider affiliation.
- Listing requirement: Each product listed for sale must meet either the WorldofGood.com People Positive or Eco Positive definition, or both. (Please visit our Glossary page for the complete definition of these terms.)
- Fulfillment requirement: The seller must be able to ship the item to the buyer.
Important: WorldofGood.com by eBay is a marketplace. As such, we don’t stock products and we don’t ship products to buyers. (If you’re qualified to sell on WorldofGood.com but you don’t have these capabilities, a Marketplace Access Program (MAP) Agent might be able to help.)
Although there are specific requirements to participate in WorldofGood.com, all eBay policies apply.
Seller requirements
Every WorldofGood.com seller must have a verified relationship with a Trust Provider. Sellers indicate this relationship in the Trustology section of their listings. Sellers must:
- Truthfully and accurately represent their Trust Provider affiliation(s)
- Be in good standing with their Trust Providers
- List only items related to the Trust Provider affiliation
Examples of inaccurate representation of Trust Provider affiliation
- Use of a Trust Provider’s name or logo in the title, description, or Trustology of the listing without affiliation
- Use of a Trust Provider affiliation to list unrelated items
- For example, use of the TransFair “Fair Trade Certified” logo (which only applies to commodities such as coffee and chocolate) on a listing for a handmade basket
Learn more about the Trust Provider program.
Listing requirements
In addition to meeting all of eBay’s listing policies, every item listed on WorldofGood.com by eBay must meet all of the following requirements:
Sellers assume full responsibility for their listings and transactions on WorldofGood.com by eBay. Trust Providers are not responsible for any statement or representation made by sellers in individual listings or transactions.
Violations of these policies might result in a range of actions, including:
- Listing cancellation
- Limits on account privileges
- Account suspension
- Forfeit of eBay fees on cancelled listings
- Loss of eBay PowerSeller status
- Removal of WorldofGood.com item-specific privileges
- Removal of WorldofGood.com seller privileges
Examples of goods and listings not permitted on WorldofGood.com
- Goods made with materials or techniques that don’t meet either the People Positive or the Eco Positive definition
- Goods that meet the People Positive or Eco Positive definition, but the seller isn’t affiliated with a Trust Provider
- Goods that meet eco-neutral claims such as “PVC-free,” “carbon offset,” or “recycled content” but don’t meet the People Positive or the Eco Positive definition
- Goods whose sale will benefit a charitable purpose or cause, but that don’t meet either the People Positive or Eco Positive definition
- Listings that describe a charitable purpose or cause, but that don’t follow eBay guidelines for charitable solicitation
- Items listed for US$4,000.00 or more
Reporting problems and violations
To report violations of these policies, please click the Flag link located on the specific content in question.
Do not respond to abusive posts or otherwise engage in the furthering of inappropriate topics and posts.
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Community policies
The WorldofGood.com by eBay Community brings together trusted Media Providers, experienced sellers, and avid shoppers from around the world for a global conversation on how the choices we make with our spending impacts the people who make the products and the planet as a whole.
Only eBay members, or representatives of Trust Providers or Media Providers, may post content on WorldofGood.com by eBay. Members posting on WorldofGood.com must adhere to the eBay Community Content policy, created to maintain a safe space for everyone to express their opinions and exchange ideas. By following these principles, everyone can continue to find WorldofGood.com a helpful, educational, and enjoyable place to meet and converse.
When publishing content, especially individual commentary or opinion, it is important for members of the Community to respect each other as human beings and follow societal norms. Content that contains or promotes hate, illegal acts, violence, or racial intolerance (or organizations dedicated to such notions) has no place in the WorldofGood.com community and is prohibited. Disagreement is encouraged, but members should only comment on the content or subject matter, never against individuals posting their beliefs. Courteous and respectful postings are expected from all participants.
Only through constructive dialogue conducted with tolerance, respect, and consideration can we hope to effect positive change in our world.
Community content published or edited by WorldofGood.com Community members is solely the opinion and responsibility of the person posting the content. The WorldofGood.com Community Rules and Guidelines do not substitute or override the eBay User Agreement andeBay Community Content policy , by which all members must abide.
Violations of WorldofGood.com or eBay policies, including this policy, may result in a range of actions involving one’s content and usage privileges on WorldofGood.com and eBay.
Reporting problems and violations
To report violations of this policy, please click the Flag link located on the specific content in question. Do not respond to abusive posts or otherwise engage in the furthering of inappropriate topics and posts.
Examples of prohibited content and actions
The following are examples of content or actions not permitted in the Community content areas. They may result in a range of actions involving one’s content and usage privileges on WorldofGood.com and/or eBay. Please refer to the eBay Community Content policyfor more examples of prohibited content and actions.
- Publishing content that promotes or glorifies hatred, violence, racial, or religious intolerance, content that includes hate speech, hostile comments, or interpersonal disputes, or content that promotes organizations with such views. For more information see the eBay site policy on Offensive Material.
- Using intellectual property without the property owner’s express permission, where applicable. WorldofGood.com strongly encourages members who are writing and publishing content to familiarize themselves with how eBay helps protect intellectual property. For more information see How eBay Protects Intellectual Property (VeRO).
- Promoting or advertising to buy, sell, or trade any product or service listed or located outside of any eBay property (for example, eBay.com, WorldofGood.com, Half.com, eBay Stores, StubHub, or other eBay sites). Sellers may only promote their eBay Store or Seller’s Other Items list, not individual listings.
- Using keywords, random links, inaccurate titles, text, or other content not directly relevant to the subject of the Community content for the purpose of gaining attention or diverting members to that content. For more information on misuse of keywords, see the eBay policy on Keyword Spamming.
- Name calling or otherwise attacking the person posting rather than the content of the post.
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Why do WorldofGood.com and eBay have these policies?
WorldofGood.com by eBay is committed to being one of the world’s most trusted marketplaces to engage buyers and sellers in socially conscious commerce. These policies enable us to protect this unique shopping experience.
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